Eurokars Habitat Pte Ltd – Marketing Assistant

Job Overview

The Marketing Assistant plays a key role in the management of the CRM systems and its associated processes, and provides insight and information to support the team in implementing CRM strategies and activities to improve customers’ journey and experience with the brand and dealership. 

As a MINI Marketing Assistant, your responsibilities will include:

• Provide support to the Marketing Team with CRM systems’ data entry, refining data management and cleansing, improving the overall customer experience, and to assist in marketing activities for new cars, used cars and aftersales departments.
• Responsible in ensuring the timely and accurate input of customer data and to cleanse and upkeep the data within the pre-set guidelines according to dealership retail standards.
• Assist the Marketing Team with event support and execution of Marketing and CRM activities and campaigns in line with customer retention strategies.
• Monitor the usage of salesforce by the sales team and to provide reports accordingly on a regular basis. 
• To promote the right data input practices and processes across the entire team.
• To possess a customer first attitude and ensure that he/she is abreast of MINI product knowledge.

You bring along the following skills and competencies:

• Comfortable with CRM and data related work across various systems 
• Responsible and well-organised with an eye for detail, and the ability to cope in a fast-paced environment
• Service oriented and customer focused with good written and communication skills.
• Able to work independently as well as be a team player. 
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge in other software – Salesforce Marketing Cloud & Sales Cloud, Autoline – will be an added advantage.