EventNook – Customer Success Associate (Intern)

Company
EventNook
eventnook.com
Designation
Customer Success Associate (Intern)
Date Listed
10 Aug 2022
Job Type
Entry Level / Junior Executive
Free/ProjIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$1,000 - 1,500 monthly
Company Profile

About Company

EventNook is an online platform that provides end-to-end event registration and ticketing solutions for the events and MICE industry.

Our event platform and services have empowered events from 21 countries, including significant events and global brands including Google, IBM, EY, Bloomberg, Deloitte, Slack, gamescom, Insure Tech Connect Asia, etc.

Our mission is to continue to build a globally scalable event management platform by simplifying and, in many ways, redefining the old event management process by using the rapid innovations happening in the cloud, mobile technologies, and fintech.

More about EventNook: https://overview.eventnook.com

Job Description

About Internship

If you are looking for an internship where you can learn and apply client service, client management and project management in the technology sector, this internship opportunity may be right for you.

We are looking for someone who is a driven go-getter and takes ownership of a series of handling event projects to make our customer events successful, this role will be perfect for you. 

You will be working closely with the Customer Success team and be coached and delegated to do project coordination with clients from Singapore and the international market. 

You will also be involved in tasks in cross-functional areas in the Product, Sales, and Customer Experiences areas. 

Key Responsibilities / You will be responsible for

  • Provide the top-notch customer experience for eventnook clients

  • Assist client service and operations

  • Assist client in onboarding new event setup and product support for event registration management

  • Assist in Onsite Registration Setup and Supervision

  • You may need to travel to manage some of the corporate events in the region

  • Assist in general operational activities and mini-projects 

Skills and Background (Not Essential but would be a plus):

  • A student or a fresh graduate

  • Experience in Event Coordination / Customer Service / Communication / Sales would be plus

  • Preferred min. 6 months

  • A fresh graduate looking for a full-time position may be considered for a full-time role upon successfully completing the internship.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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