About EventNook
EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are one of the leading event tech startup in Asia and building the world class innovative event management platform by simplifying and redefining the old event management process with innovative mobile and cloud solutions.
We have grown our business organically from serving a couple of events to thousands of events across 11 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.
Customer Success Internship
- Are you dependable and a great team player?
- Passionate in serving and supporting customers?
- Well organized, meticulous and initiative?
Does it sounds like you?
What we need
We need a driven, fast learner and passionate intern who will be part of our customer success team to provide great customer service to our customers and make our customer service great. This is a paid internship open to both undergraduates and fresh graduate students who are looking for job experience and exposure in customer facing role, event management, sales, operation and marketing.
Skills Required – communication, writing articles, event organizing, familiar with online tools, Words, Excel, PowerPoint, etc..
IT Knowledge, Photoshop & video editing, volunteer experience with organizing events would be plus
Internship period: 3 to 12 months
What you will be doing
- Learn to become an event registration and ticketing software expert and provide technical support to customers to ensure launching an event is smooth, easy and great experience with our service.
- Provide onboarding product training to new and existing customers
- Assisting sales team for necessary sales administration tasks
- Coordination with customers for onsite event setup, equipment delivery, coordinating operation procedure and conducting product training to customers
- Assisting in writing technical documentation, help guide and product brochure
- Involved in helping out any general administration tasks required in sales and customer service functions as and when required
- Helping out internal sales team for preparation of proposal documents
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- Company:
EventNook Pte Ltd - Designation:
Customer Success Associate (Internship) - Profession:
Customer Service / Communications - Industry:
Computer and IT