Evolve MMA – Operations Executive

Responsibilities:

• Represent Evolve MMA's brand and display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers
• Provide excellent customer service to potential and existing customers (front line)
• Ensure Evolve MMA academy's operations run smoothly by coordinating between departments
• Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required
• Pro-actively work on customer issues assigned via Evolve MMA’s internal systems
• Investigate membership issues, including assistance with finance matters
• Exercise multi-tasking skills when managing multiple systems and applications

Requirements:

• Excellent communication skills – written and verbal 
• Time management and problem-solving skills
• Attention to detail
• Ability to work independently and within a team
• Able to work retail hours including weekends and public holiday on a 5-day work week basis

Perks:

• Medical Insurance provided
• Complimentary training at all Evolve MMA locations (spouses included)
• Annual leave of 18 days per year
• Annual retreat at an exotic destination (all paid expenses from luxury accommodations, transportation, food and beverages, tourist attractions, etc.) arranged by the Company
• Check out this link for more information: https://www.youtube.com/watch?v=jyGsOXxy4m0