Since 1983, Fagerdala Singapore has provided a comprehensive range of total protective packaging solutions to our customers worldwide. Recognizing the importance of growing with our customers, Fagerdala Global Packaging Group (FGPG) was established in 2009. Headquartered in Singapore, it is dedicated to developing long-term partnerships with key customers to service their needs globally.
As part of the Group business strategy, our focus is to provide value-added solutions at every stage of our customers needs and product lifecycle ; to assist with their global and regional challenges – from building new manufacturing plants and satellite facilities around the world ; for quick turnaround demand ; just-in-time delivery and vendor management inventory; to vertically integrated production systems and state-of-the-art automated processes; through to consultative participation on design and re-engineered solutions and product innovation. All of which cements our commitment to our customers and our standing in the world of total packaging solutions.
WHY JOIN US?
Fagerdala Singapore Pte Ltd is a company that encourages individuals to achieve their potential. As our employee, you have the opportunity to work in your area of expertise. We foster a unique working environment, one that balances professionalism with a social life.
Responsibilities:
- To prepare monthly sales report.
- To ensure all documents like sales quotations, customer’s purchase orders, delivery orders, consignment notes and invoices are properly filed and stored.
- To liaise with customer on monthly forecast.
- To ensure on time delivery to customers.
- To liaise with purchaser, production and logistics department to acknowledge on sales order processing.
- To liaise with purchaser on back to back trading items.
- To create customer master card in SAP for new inventory item and new customer card
- To enter sales order into SAP
- To prepare relevant documents for delivery to customer.
- To monitor status of customer’s outstanding order.
- To co-ordinate customer’s compliant to relevant department.
- To provide weekly sales update to sales department.
- Reporting to the Customer Service Executive (HOD).
Requirements:
- Must possess at least “O” Level or SPM.
- Relevant customer service experience will have an added advantage.
- Good team player and communication skills
- High degree of ability to adapt to evolving conditions
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Fagerdala Singapore Pte Ltd - Designation:
Temporary Customer Service Assistant - Profession:
Customer Service / Communications, Manufacturing