Fish & Co Restaurants Pte Ltd – Restaurant Supervisor / Manager

• Manage floor operations to ensure consistent excellent customer experience.
• Recommend and suggest specialties to guests, up sells whenever possible.
• Train and work together with service and kitchen team to promote sales.
• Responsible for ordering inventory, stationery and stocks for daily use in outlet and manage stock level and wastage.
• Inspects table and glassware for cleanliness and damages.
• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies.
• Present bill upon customer’s request and processes payment.
• Train staff in the outlet as and when necessary.
• Ensure that service team adheres and comply with company’s policies and procedures.
• Handle customer complaints and feedback.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• To maintain a sound knowledge of the menu and presentation standards of food and drinks.
• Support cluster managers in optimising labour usage and cost.
• Perform any other duties as directed by the Restaurant In-Charge and Operations Manager.

Job Requirements:

• Min. 2 years of relevant working experience in related field.
• Able to thrive in fast-paced and highly energized working environment.
• Mature and decisive with good business acumen.
• Resourceful with excellent management and interpersonal skills.
• Proficient in MS Office Applications.
• Able to commit rotational shift, weekends and public holidays.

Working Hours:

• 9 hour shift with 1 hour break
• Between 10am-11pm