About Us
Flashing.sg
Flashing.sg is a Singapore-based company committed to providing efficient and reliable convenience services to local residents, travelers, and businesses. As a leading local delivery service provider in Singapore, we offer comprehensive service solutions including document delivery, shopping assistance, food delivery, general assistance, and queue-standing services. Our vision is to become Singapore's most trustworthy and reliable convenience service provider, dedicated to freeing up our customers' time through convenient, efficient, and reliable services, allowing them to focus on what matters most.
Our core services include: secure delivery of documents and important items, specialized delivery for electronics and digital products, flower and cake delivery, grocery shopping assistance, food delivery, emergency medicine delivery, pet care services, housekeeping services, and various daily life assistance. We implement a real-name verification system, provide one-on-one dedicated service, and guarantee compensation for delays, losses, and damages, with 24/7 rapid response. Our delivery personnel are carefully selected and professionally trained to ensure the highest quality service experience for our customers.
Customer Service Intern - FullTime Internship
Monthly Stipend: $1,500
Responsibilities
Customer Service
- Respond to customer inquiries and provide quality service
- Handle complaints promptly to improve customer satisfaction
- Record and analyze feedback, suggesting improvements
Order Management
- Process orders, ensuring accurate information
- Coordinate with couriers for timely and accurate deliveries
- Manage order changes and cancellations, maintaining clear communication
Data Recording
- Maintain accurate customer and order records
- Regularly summarize service data to support business decisions
Team Collaboration
- Collaborate closely with other departments to meet customer needs
- Participate in team training and meetings to enhance service quality
Requirements
Education
High school diploma or above
Experience
Customer service experience preferred
Skills
- Strong communication and coordination abilities; patient and detail-oriented; able to handle urgent situations
- Proficient in Microsoft Office
- Team player with a proactive attitude and strong sense of responsibility
- Good communication skills in both English and Chinese
Benefits
- Competitive stipend and benefits
- Regular training and development opportunities
- Friendly and collaborative work environment
- Employee wellness benefits
Related Job Searches:
- Company:
Flashing.sg - Designation:
Customer Service Intern - Profession:
Customer Service / Communications - Industry:
Manufacturing Food / Lifestyle / Packaging - Location:
裕廊东