About FOMO Pay
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No.PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service. FOMO Pay has become a leading one stop digital payment and banking solution provider and is currently building Asia’s first licensed gateway helping institutions and businesses to connect between fiat and cryptocurrency. FOMO Pay offers its three flagship products:
• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Crypto – Asia’s First licensed gateway bridging crypto and fiat.
Key Responsibilities:
• Responsible for overall account management and client support in Remittance and Digital Payment Token (DPT) Solutions for the International Market
• Maintain professional and effective working relationships with clients
• Develop trusted relationships with key accounts, clients, and partners
• Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
• Deliver exceptional client services on a day-to-day basis
• Execution of transactions and trades based on clients’ needs
• Develop and grow the remittance and DPT solutions business
• Conduct meetings with existing clients to understand their business needs and provide tailored solutions
• Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate / downgrade relationship
Requirements:
• Diploma or Degree in Business/Economics/Sales & Marketing or equivalent
• Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
• Resourceful and independent with good problem-solving skills
• Strong communication and relationship-building skills
• Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market.
• Commercial understanding of technology solutions, specifically towards financial services industry preferred
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