FOMO Pay – Trading Operations Intern

Key Responsibilities:

• Responsible for overall account management and client support in Remittance and Digital Payment Token (DPT) Solutions for the International Market
• Maintain professional and effective working relationships with clients
• Develop trusted relationships with key accounts, clients, and partners
• Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
• Deliver exceptional client services on a day-to-day basis
• Execution of transactions and trades based on clients’ needs
• Develop and grow the remittance and DPT solutions business
• Conduct meetings with existing clients to understand their business needs and provide tailored solutions 
• Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate / downgrade relationship

Requirements:

• Diploma or Degree in Business/Economics/Sales & Marketing or equivalent
• Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
• Resourceful and independent with good problem-solving skills
• Strong communication and relationship-building skills
• Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market.
• Commercial understanding of technology solutions, specifically towards financial services industry preferred