Dedicated to continuous innovation and the highest standards of hospitality, Four Seasons invented luxury for the modern traveller. From elegant surroundings of the finest quality, to caring, highly personalised 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. Beyond the comfort of the bed, the beauty of the flowers, or the serenity of the spa, it is the people of Four Seasons who make each experience so exceptional.The deeply instilled Four Seasons culture is personified in its employees of people who share a single focus and are dedicated, highly skilled and inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centres and desirable resort destinations around the world. Currently with 88 hotels in 35 countries, and more than 20 properties under development, Four Seasons will continue to lead luxury hospitality with innovative enhancements, making business travel easier and leisure travel more rewarding.
Provide Customer Service
The Food and Beverage Server is the face of the restaurant and has considerable influence on its patrons’ experience.
- Maintain a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met.
- Presenting menus, answering questions and offering suggestions.
- Explain menu items, assist patrons with special dietary needs and recommend menus items.
Serve Food and Beverages
- Responsible for bringing orders from the kitchen to customers, Food and Beverage Servers must remember where to bring each order or maintain an organized record of order to which he or she can refer.
- To follow up with tables to see if their needs are sill met and clearing plates as they finished.
Clean and Prepare Tables
- In order to ensure that tables are prepared for each party, the Food and Beverage Server must clear tables of all plates, cups, and flatware after a party leaves, wipe down tables and properly re-set them with clean tableware.
- Main the restaurant proper standards of cleanliness and sanitation.
Process Payments
- Food and Beverage Servers ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced.
- Process payments, operating register and return paid checks and receipts to the guest.
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- Company:
Four Seasons Hotel Singapore - Designation:
Intern, Food and Beverage Service - Profession:
Hospitality - Industry:
Hotel and Accommodation Services - Location:
Orchard