Company
Fullshare Leisure and Agriculture Pte Ltd
staffondemand.sg
Designation
Spa Guest Relations Executive
Date Listed
06 Jun 2015
Job Type
Entry Level / Junior Executive
Full/PermPart/Temp
Job Period
Flexible Start - Flexible End
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Central Business District (CBD), Central Town Area, Singapore
Allowance / Remuneration
$2,000 - 3,000 monthly
Company Profile
Fullshare Group is an integrated holding company with businesses
covering construction projects, real estate development, new energy,
medical equipment, overseas investment and health services. Group has
more than 30 subsidiaries in 29 provinces, autonomous regions and Hong
Kong SAR, we have strategic partners in the said regions. Globally, our
business has presence in more than ten countries in Europe, Africa,
Asia, Australia, Singapore etc. Fullshare Leisure and Agriculture is
looking for dynamic individuals to build an entertainment and leisure
place in Singapore.
Job Description
Job Description
Qualifications
- Responsible for providing all guests with customized, personal attention, anticipating guest’s needs, escorting guest to the appropriate service area and addressing extra detail is essential.
- Developing a professional rapport with each guest to help build trust and brand loyalty as well as generate more in-depth information for the client records.
- Must be knowledgeable of all wellness services and pricing be comfortable answering questions and use proper telephone etiquette at all times.
- Be responsible for taking reservations, making suggestions and suggestive selling of services and retail items at each opportunity.
- Look for every opportunity to suggest new and enhanced guest experiences. Assist team members where needed in all aspects of the business operation.
- Preferred similar experience in the spa / wellness / hospitality industry
- Previous experience handling VIP guests
- Calm, organized and has a passion for delivering exceptional level of guest service
- Excellent communication, reading, writing and oral proficiency in English and Chinese are required to liaise with mandarin-speaking clients
- Excellent team building skills and problem solving skills are essential to this role.
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- Company:
Fullshare Leisure and Agriculture Pte Ltd - Designation:
Spa Guest Relations Executive - Profession:
Customer Service / Communications - Industry:
Retail / eCommerce
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