Are you a master of persuasion and not afraid to go after what you want? Do you thrive in a fast-paced and dynamic environment? If you answered yes to both of these questions, you might just be the perfect candidate to join our dynamic collection team as a field collection officer.
In this role, you'll be responsible for tracking down debtors and convincing them to pay their overdues. It's not for the faint of heart, but if you've got what it takes to get the job done, we want you on our team. You'll need excellent communication skills, a persuasive personality, and a whole lot of determination to succeed in this role.
Think you've got what it takes to join our collection team? Apply now and let's see if you have what it takes to bring in the dough (or at least get people to pay their debts). Please note that a sense of humor is a must for this role – if you can't take a joke, this probably isn't the job for you.
Job Description
- Visiting debtors in person to collect on outstanding hire purchase debts.
- Providing information about the terms of the hire purchase agreement and the consequences of non-payment.
- Negotiating repayment plans with debtors based on their financial situations.
- Verifying the accuracy of the debt and ensuring that the debtor has all the necessary information about the debt.
- Updating account information and keeping accurate records of all communication with debtors.
- Escalating accounts to legal action, if necessary, including the repossession of the asset.
- Performing various administrative functions for assigned accounts, such as recording address changes and updating of various information.
- Negotiating credit extensions when necessary.
- Maintaining good relationships with debtors by providing excellent customer service and handling complaints and disputes in a professional manner.
Job Requirement
- Prior experience in debt collection or a related field is preferred.
- Strong communication and interpersonal skills are essential for this role, as the field collection officer will be interacting with debtors on a regular basis.
- The ability to negotiate and persuade debtors to pay their debts is critical for this role.
- Good problem-solving skills and the ability to think on your feet are also important, as the field collection officer may need to deal with unexpected situations and find creative solutions.
- Strong organizational and time management skills are necessary to handle the demands of the job and ensure that debts are collected in a timely manner.
- The field collection officer should have a strong attention to detail and the ability to accurately record and update account information.
- The ability to work independently and take initiative is important, as the field collection officer may be required to work on their own in the field.
- A valid driver's license with own Motor Vehicle is required for this role, as the field collection officer will be required to visit debtors at their homes or places of work.
Related Job Searches:
- Company:
FundBox Pte. Ltd. - Designation:
Debt Collections Officer (House Visits) - Profession:
Customer Service / Communications - Industry:
Finance - Location:
Singapore River