Funded Here Pte Ltd – Sales and Business Development Intern

Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Serve as the primary point of contact for assigned clients
• Understand client needs and ensure they are met effectively
• Resolve client concerns and issues promptly
• Collaborate with internal and external parties to improve client services and solutions
• Onboard new clients and provide training on products/services
• Monitor client satisfaction and identify areas for improvement
• Prepare reports on client account status and metrics
• Assist with client renewals and upsell opportunities
• Stay informed about industry trends and best practices

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience in client relationship management or a similar role.
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple clients and projects simultaneously.
• Excellent problem-solving skills and a proactive approach.
• Proficiency in CRM software and MS Office.
• Knowledge of customer success principles and practices.
• Ability to work independently and as part of a team.
• Proficiency in Englishand Chinese is a plus.