Funding Societies – Customer Experience Intern

Company
Funding Societies
fundingsocieties.com
Designation
Customer Experience Intern
Date Listed
03 Sep 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Finance
Location Name
91 Bencoolen Street, Sunshine Plaza #07-01
Allowance / Remuneration
$550 - 1,000 monthly
Company Profile

Funding Societies is a friendly online platform for SMEs to acquire financing to fuel their growth and for investors to crowdfund the SME financing and earn high double digit returns.
As our name suggests, our vision is to support the growth and globalization of societies in Southeast Asia. In order to achieve this vision, we want to give businesses access to adequate and equitable funding. At the same time, we want to offer investors an option for reliable alternate investments with solid returns. The model is proven in countries like USA, UK and China.
Funding Societies operates in three countries: Malaysia, Singapore, and Indonesia. In Indonesia, we operate under the company name Modalku.

Job Description

What you need

·         Undergrad majoring in business, economics, marketing or tech.

·         Proficient in both written and verbal English.

·         Comfortable working in a fast-paced, unstructured environment.

·         Likeable personality – balanced professional attitude, but still able to have fun.

·         Applicants with knowledge in machine learning will have an advantage.


What you’ll do

·         Assist in data clean-up, analysis and reporting.

·         Assist in the development of Miyu AI chat bot.

·         Establish internal standards and drive improvement for managing customer processes.

·         Contribute to achieving the goal of a best in class customer experience.

·         Any other ad-hoc CX initiate.


This position is already closed and no longer available.  You may like to view the other latest internships here.

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