Gargantua Robot Pte Ltd – Robotics Field Service Engineer

Job description： 

• Responsible for customer online training, including products, installation and implementation, after-sales problem handling, LIDAR, Chassis, Robot use and other related functions of training. 
• Robot technology FAQ, assist customers to solve problems in the deployment and operation of the service robot. 
• Robot MCU firmware configuration, hardware debugging test. 
• Continue to track the use of the product to improve customer product utilization. 
• Responsible for writing relevant technical documents, including configuration schemes, implementation schemes, fault manuals, etc.

Job requirements: 

• Bachelor degree or above, background in computer science and technology/software engineering. 
• Familiar with C/C++ language and program development under real-time operating system. 
• Experience in mobile robot navigation and mobile robot motion planning projects is preferred. 
• Experience in Windows and Linux development is preferred. 
• Good at communication, optimistic and confident, interested in robotics and have strong learning ability and adaptability. 
• Candidate is required to have the knowledge in Mandarin as this role requires you to liaise with China HQ team and Chinese customers when necessary. You need to be able to read (technical documents), speak and type Mandarin.