Who We Are
You will be part of Generation: You Employed, Singapore, a local charity with the mission to create meaningful career pathways for people facing barriers to employment. We are an affiliate of Generation: You Employed, a global network of non-profit organizations working on a mission to bridge the gap between education and employment systems to prepare, place and support people into meaningful jobs that are otherwise inaccessible. Generation was created in 2014 to help bridge this gap—at speed and scale. Till date, Generation has supported more than 106,000 people of all ages across 18 countries to get into career-launching jobs. Our placement rates are one of the best in the market at nearly 86% of all Generation graduates securing full-time jobs within 90 days from completing the programme.
Internship (preferably full-time), 3-month hybrid with possibility of extension
What The Role Is About
We are seeking a motivated intern who will be supporting programme operations. The organisation will seek to design the internship to help support the intern’s professional goals while aligning with organisational needs. This internship has two available positions:
- Programme Associate Intern (Recruitment)
- Programme Associate Intern (Employer Engagement)
You will be assessed for the suitability for both positions - however, do let us know if you have a preference.
What You Will Do
Responsibilities will include but not limited to:
- [Specific for Programme Associate Intern (Recruitment)] Supporting recruitment - converting prospects into Generation learners through a robust and effective recruitment funnel:
- Supporting learners to complete their application and ensuring prompt customer service
- Ensure prompt, professional and friendly management of queries across various channels (e.g. email, phone, social media, mailboxes, whatsapp)
- Assist in the screening and selection of learners for upcoming programs (tech and non-tech) and ensure closely alignment with organisational targets
- Assist in the reporting of key admissions metrics to maintain accurate data on the applicant-to- learner conversion funnel
- [Specific for Programme Associate Intern (Employer Engagement)] Supporting employer engagement:
- Conduct market research and assist with employer prospecting campaigns (eg. crafting and sending out emailers, follow ups and collating outreach results)
- Assist in job matching and placement activities
- Contact programme graduates to understand their status if and when the need arises
- [For all interns]
- Support the team with programme-centric events (e.g. programme information sessions, graduate career fairs and employer networking events)
- Collect data and consolidate information into actionable items, reports and presentations
- Any other tasks required for programme operations (eg. learner/alumni support and contacting, updating documents, coordinate meetings)
To Be Successful You'll Need to be/Have
- Alignment with Generation mission and values
- Enjoy talking to people, nurturing conversations from leads to engaged individuals
- An independent self-starter who takes end-to-end ownership of tasks assigned, positive, solution-oriented, seeks opportunities for improvement, persistent
- An agile and proactive learner who is meticulous, values accuracy and pays attention to details
- Have a growth mindset
- A team player - able to collaborate extensively across the organization with internal and external stakeholders
- Able to multitask, prioritise and adapt to changes
Qualifications/Skills:
- Graduated from or currently enrolled in a diploma or undergraduate program from any discipline, preferably with a social science research background
- Knowledge of data collection methods (polls, surveys, focus groups, etc). Hands-on experience is an added advantage.
- Proficient in Microsoft Word and Powerpoint
- Familiarity with Excel, data entry, database management
- Excellent planning, record-keeping and organizing skills
- Excellent interpersonal and written communication skills
Related Job Searches:
- Company:
Generation: You Employed, Singapore Ltd. - Designation:
Programme Associate Intern (Recruitment / Employer Engagement) - Profession:
Social Services / Charity - Industry:
Social Services