GlobalTix is a comprehensive technology solutions provider to the travel trade. Today, it is the one of the largest B2B marketplace for tours and activities in Asia, linking over 2,000 partners with more than 80,000 products from 120 cities.
GlobalTix’s cloud-based and platform agnostic e-ticket distribution platform serves to connect tourist attractions and niche services with online and offline travel agents across the globe. Its integrated solution supports attraction owners’ online sales, empowering them to meet end consumers’needs via real-time bookings and the convenience of a single, all-in-one paperless ticket.
GlobalTix solution won the Best Business Innovation Award by Singapore Tourism Board. With a passionate team, we were rewarded with the 8th fastest growing companies in Singapore in 2020 and ranked 34 in Asia-Pacific.
The company, which was launched in 2014, has offices in Singapore, Malaysia, Thailand, Indonesia and Philippines. It handles more than S$150 million worth of transactions on its platform annually. GlobalTix works with customers such as Singapore Airlines, Wildlife Reserves Singapore, Nerf Action Xperience, National Gallery Singapore, Kidzania Thailand, Escape Theme Park in Malaysia, Viator and TripAdvisor, among others.
We are looking for an independent, self-starter, motivated Sales Support Executive based in Singapore responsible for handing sales administrative and account management role. In addition, compiling and reaching out to sales leads for acquisitions, promoting and sharing of GlobalTix profile to potential travel agents. This is a very hands on role in a challenging and competitive environment - the role needs lots of energy and enthusiasm and a "can do" attitude.
Main Responsibilities:
- Answering agents inquiries and following up with agents on administrative purposes and providing assistance for account related questions.
- Compiling a daily list of travel agents leads, disseminating company profile to the leads and follow up on responses and acquisitions.
- Developing and monitoring performance indicators for commercial team, managing sales tracking tools, and compiling reports.
- Performing rate canvassing for key products to stay competitive in the market and report to account managers if rates are uncompetitive.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Any sales support-related admin tasks assigned.
Requirements:
- Candidate must possess at least “O” / “A” Level.
- Excellent verbal and written communication skills in English and Chinese.
- At least 1 Year of working experience.
- Excellent analytical skills with an eye for detail.
- Task-Oriented and Independent.
- Proficient in Microsoft Office.
- Ability to multitask, work under pressure and proactively identify and close sales.
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- Company:
GlobalTix Pte Ltd - Designation:
Sales Support Executive - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Marymount