Havas Singapore Pte Ltd – Communications Intern

By being part of the team, you will :

• Be at the heart of digital issues of the day: "How to communicate better (at the right time and the right place) for a brand and engage his customers?"
• Participate in the organization of the activity of a business on an international scale with international clients & partners.
• Be in a daily contact with major partners on Social Media : Social networks (Facebook, Twitter…), buzz monitoring, social video, social listening, ads in aps, community management, strategy, etc.
• Acquire knowledge in creating content for social media and media buying on social networks
• Be part of integrated teams in an international Group.

Responsibilities

Community and Contest Management

• Respond to fan posts/messages across various scenarios as defined by the social media playbook/processes
• Be able to recognize and flag potential crisis scenarios or even individuals that might have an impact on the brand

Performance Reporting

• By working with an Executive or Manager, be able to put together monthly reports around the strength of a brand’s social community using insights and analytics information available natively from each platform
• By working with an Executive or Manager, be able to consolidate reports with paid media performance where appropriate showing success and learnings where appropriate
• Be able to pull out and segment information based on a specific campaign execution if necessary

Content Planning

• Be able to calendar and schedule the various forms/formats of content based on an always-on plan (with or without the support of paid media) or one that is campaign based
• Be able to produce an entire editorial calendar across the channels under management (monthly or for a campaign) in support of the content strategy
• Be able to write out the copy for social media posts (with and without the assistance of a copywriter) in a style or tonality specific to that channel

Media monitoring & social listening research monitoring and analysis

Reading and scanning news sources to find coverage and relevant stories for current and new clients, as directed and briefed by manager

You are expected to:

• Keep abreast with all updates around news for clients (scanning papers, reviewing coverage appearing online)
• Support your Manager with media research, as needed
• Be able to provide a point of view and have an understanding of the rationale behind the media reports

Internal Project Management

• Be able to manage a workflow internally around copy and creative where appropriate
• Be able to manage the working relationship between the Socialyse and the rest of Havas and/or the rest of the Village where necessary
• Showing initiative around processes, quality of work and load sharing.

Preferred Skills and experience

• Knowledge of digital and social media landscape
• Strong knowledge of Microsoft office (Word, Excel, Powerpoint)
• Excellent organizational skills
• Fluency in written and verbal English. Other language is a plus
• Excellent verbal and written communication skills for effective communication and presentation to stakeholders