The Hawley & Hazel Group is a reliable and trusted manufacturer of high quality oral care products, including the world-renowned Darlie brand of toothpastes and toothbrushes. Established in the 30's of the 20th century, Hawley & Hazel has enjoyed a long history as one of the respected and recognised oral care names in Asia. Darlie toothpastes and toothbrushes are a firm family favourite for generations of consumers across the region. Darlie toothpaste is one of the household brands and synonymous with clean white teeth and a confident smile everywhere.
S/N
Scope
Detailed Description
1
e-Commerce campaign management and support.
- - Responsible for creating web banners, hero images and other assets in digital formats to be used in e-commerce, that enhances the brand equity and clearly calls out feature and benefits, leading to purchase.
- Monthly tracking of Darlie versus competitors in e-commerce marketing activities and campaigns.
- Create best practice based on landscape (competitors and other categories inclusive).
- Form a communications plan for product listing.
2
e-Commerce Sales Operation
- Monitor daily fulfilment rates in Shopee / Lazada Seller Centre.
- Flag out any orders with Risk of Late Shipment. Follow-up with distributor to ensure orders are shipped on time.
- Monitor cancellation rates and compile orders that are non-fulfilled by DKSH on a weekly basis.
- Follow up on missing orders / consumer reviews / feedback. - - Quarterly E-Com landscape update and competitors’ price audit.
3
New products listing and Virtual Bundles
- Maintain an item master for E-Commerce.
- Organise and rename hero images as per retailer's guidelines - Assist to fill up E-com listing template (item title, description, dimensions, cost and RSP)
4
Marketing campaign management and support
- - Social Calendar and Content management
- - Website maintenance, campaign page creation, KOLs liaison
-Support the marketing department in marketing administrative duties such as promotion notifications, competitive tracking (brick & click inclusive), point of sale materials, listing samples preparation.
5
Customer experience management.
- Handle consumer feedback and enquiry.
Related Job Searches:
- Company:
Hawley & Hazel Chemical Co Singapore (Darlie) - Designation:
eCommerce / Marketing Intern - Profession:
Marketing / Public Relations - Industry:
Manufacturing Food / Lifestyle / Packaging - Location:
Queenstown