Hello Xom – Marketing and Customer Service Intern

• Assist in developing marketing strategies for the Vietnamese market
• Assist in brainstorming ideas for content marketing
• Assist with creating content for email newsletters
• Assist in the development of both online and offline marketing materials (brochures, flyers, etc.)
• Other tasks as required by the marketing project and customer service team
• Assist with managing social media accounts (Facebook, Twitter & Instagram)
• Assist in chatting with leads and existing customers and assisting them with their queries
• Assist in communicating with customers via phone, chat and email
• Assist in conducting market research to determine potential of products and services

Education and Experience Requirements

• Students pursuing Marketing, Sales or related field preferred.
• Must be able to speak, read and write English fluently
• Immediate starter preferred
• Marketing, Sales or Customer Service experience background is not compulsory as long as you have the right attitude and skill sets
• Preferably a resourceful person
• Believes in being efficient, and having good initiative
• Pleasant disposition with good interpersonal and communication skills
• Ability to work independently
• Proficient in Microsoft Office including Microsoft Excel, Word and PowerPoint.
• Ability to make informed decisions quickly to keep performance on track.
• Knowledgeable digital marketing
• Capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters.
• Strong analytical critical thinking skills: ability to interpret data to provide information to aid decision-making.
• Motivated, self-starter with ability to work in a fast-paced environment
• Ability to work well in teams
• "Quick learner"
• Hungry to learn, develop and constantly improve your skills
• Great written and oral communication skills and a good phone/email manner