You get the opportunity to work in a Rocket Internet-backed venture that is on an ambitious mission to secure market leadership in Singapore. As an Operations Management intern, you will tackle the strategic and operational challenges of scaling up the business while building up deep functional expertise. You will also gain insightful knowledge about the industry and a deeper understanding of managing a tech-based company.
The startup operates within the highly competitive on-demand home services sector. At Helpling, one member can make a huge impact and is the key player in our daily innovation.
As Operations Supervisor, you will oversee the day-to-day operations of our company and tackle the strategic and operational challenges of scaling up the business while building up deep functional expertise. You will also gain insightful knowledge about the industry and a deeper understanding of managing a large provider base of blue-collared workers helmed by technology. Your journey with us will be a dynamic and challenging one.
What you would be expected your daily tasks to be:
- Deal with day-to-day, service-related issues and maintain discipline and excellence of our providers
- Analyze and evaluate the performance of our providers, identifying performance issues, trends and bottlenecks in our processes
- Come up with action plan and strategies of how to mentor, educate and progress your team
Ideal Candidate:
- You have a structured way of working, logical thinking skills, and an independent mind
- You have a proven track record of getting things done
- You have a hands-on mentality and can prioritize your tasks effectively and efficiently
- You are comfortable working with technology
- You have some background in people management or human resource management
Related Job Searches:
- Company:
Helpling Singapore - Designation:
Operations Supervisor - Profession:
General Management - Industry:
Others - Location:
Downtown Core