Helpling Singapore – Operations Management Intern

Operations Management Intern (Immediate Vacancy)

As an Operations Management intern, you will be responsible for working alongside the Partner Management team in managing the daily operations of our company, specifically focusing on ensuring the success of our blue-collar worker provider base. Throughout the internship, you will gain practical experience in dealing with strategic and operational hurdles associated with scaling up the business, while also learning how to manage a large provider base with the help of technology. This dynamic and challenging internship will provide you with ample opportunities for personal development and professional growth.

Responsibilities:

• Assist in addressing service-related issues that arise on a daily basis and ensure that our providers adhere to our standards of excellence
• Analyze data on current projects, identify bottlenecks and make improvements
• Develop action plans and strategies to facilitate continued improvement of service standards
• Coordinate team-building events for providers
•  Other duties and projects as assigned

Ideal Candidate:

• ITE / Diploma / Undergraduate in any field (business-related is a bonus)
• You possess a methodical approach to work, coupled with strong logical reasoning skills and an ability to work independently
• You have a practical mindset, can prioritize tasks efficiently, and are adept at taking a hands-on approach to work
• You are comfortable with utilizing technology to achieve your goals 
• You are a highly energetic, self-motivated and results-driven person who takes full ownership of your responsibilities
• You are a fast learner with a positive attitude