Hilife Interactive Pte Ltd – Smart Home Technical Ambassadors

Your Support Areas; 

• Configuration of network for Smart Home Devices. 

• Create and support in the roll out of the user profile. 

• Test the functions of smart devices to ensure that the devices work properly. 

• Fill out the work order and ask the customer to sign for confirmation. 

• Create or prepare user manual and conduct training for the customer as and when required. 

• Data Administration and Maintenance 

• Any other ad-hoc duties related to IT Support as assigned. 

Requirement of the basic skills and understanding; 

• Proficiency with android mobile phones, including the setting up of wifi, notification, permission. 

• Understand IP address configuration, understand ip address format, ip address mask, default gateway, DNS config 

• Have a certain understanding of the configuration and use of home routers, such as wifi SSID configuration, DHCP, routing mode, AP mode work content Configure Smart home gateway 

• Proficient in full-suite of Microsoft office.

Learning outcome; 

First month: You will get to learn the basic understanding of how our Smart Home application function. 

Second month: You will gain the hands-on operational experience of setting up Smart Home application and devices, troubleshooting technical issues and know-how a real-life implementation of a project runs. 

Third and Six months: Individual who proven themselves in the second month be given an opportunity to select an area of specialization to broaden exposure and build deeper knowledge in domain expertise in the following areas listed below. Individuals who went extra mile in demonstrating the knowledge and right behaviors will be offered a permanent role in the company (in areas of their interest)