HIPSTERCITY is on the lookout for a highly effective people. If you like to be always out and about, is a team player, and enjoy meeting and communicating with people, apply now to create a successful work environment with us.
Receptionist (No Exp Required)
- Front Desk / Reception Service
- Check in / Check out Guests
- Handle guest complaints and provide fair judgement & solutions
- Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set standards and to guest’s satisfaction
- Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times
- Review in-house, arriving and departing guests on a daily basis
- Be familiar with the set-up and functionality of all equipment and amenities
- Perform meet and greet and send off process according to the set standard
- Be able to escort guests and serve the guests as needed including tours, information, explanation of services.
- Respond to guest requests and queries promptly and professionally according to set standard
- Attend to laundry, as needed
- Pick up and record all pertinent data, guest preferences into guest profile as needed
- Inspect all rooms prior to guest check-in
- Assist cleaners in housekeeping
Experience
- Singaporean or PR only
- No experience required
- Experience in customer service environment is an advantage
Related Job Searches:
- Company:
Hipstercity Hostel - Designation:
Receptionist - Profession:
Hospitality - Industry:
Hotel and Accommodation Services - Location:
Singapore River