Indigo Education Group – Customer Service & Operations Intern

Company
Indigo Education Group
indigogroup.com.sg
Designation
Customer Service & Operations Intern
Date Listed
03 Jan 2023
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Early Childhood Care and Education
Location Name
Upper Bukit Timah Road, Bukit Timah Shopping Centre, Singapore
Address
170 Upper Bukit Timah Rd, Singapore 588179
Map
Allowance / Remuneration
$800 - 3,500 monthly
Company Profile

About Indigo

Indigo Education Group (Indigo) is a premier education group specialising in Junior College (JC) and Secondary Integrated Programme (IP) and Express tuition.

Founded in 2011, Indigo has been renowned for hardcore quality tuition and sustained stellar results. Our educators are all Dynamic and Passionate; each serving with Distinction, to ensure that we give parents a peace of mind.

Job Description

Responsibilities:

  • Deliver professional and high-quality service experience.
  • Proactively identify customers’ needs and attend to their feedback and challenges in a professional manner.
  • Drive efforts to improve operational processes and systems to increase customer satisfaction.
  • Work closely with the Enrolment team and provide regular feedback and insights to increase enrolment and retain students.
  • Conduct administrative and operational tasks.
  • Ensure proper check-in management is practised at the centres.
  • Assist with crowd management during peak periods.
  • Perform any other duties and responsibilities as and when assigned by Management.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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