Isentia is the leading media monitoring, intelligence and insights solution provider, helping top-performing communication teams make sense of the world’s conversations in real-time.
The Account Management Intern will collaborate with Account Executives to ensure the smooth running of daily, weekly, monthly reports/deliverables being delivered to clients. This will be done through the co-ordination of reporting activity with Research Analysts and Managers, to ensure that projects are delivered based on objectives and timelines.
The Account Management intern will be responsible for ensuring that the assigned reports/deliverables are up to standard and that client satisfaction is achieved. From time to time, they will also be required to assist the Account Management team with a competitive analysis of client industry and market research when necessary. They might also be required to assist in client’s photography and videography shoots when necessary to handle client collaterals.
- Assist in retention of accounts - Client relationships, retention and satisfaction
- Relevant and timely delivery of products and services.
- Contributes to Commercial AMT KPI’s and retention targets.
- Date Collection and Reporting
- Ensure compliance with Isentia policies and standards, and ensures compliance with all local statutory requirements.
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- Company:
Isentia Brandtology Pte Ltd - Designation:
Account Management Intern - Profession:
Customer Service / Communications - Industry:
Consultancy - Location:
Orchard