Company
iVisions Global Private Limited
ivisionsglobal.com
Designation
IT Operations Assistant
Date Listed
03 Jun 2014
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
From Jun 2014, For At Least 2 Months
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
10 Ubi Crescent #04-51, Ubi Techpark, Lobby C, Singapore 408564
Allowance / Remuneration
$500 - 2,000 monthly
Company Profile
iVisions Global Private Limited is a regional business consultancy and technology service provider. Our business is focused on Information Management, comprising Managed Services, Data Center Management and more.
We are focused on the delivery of advanced Internet technologies, products and services for the global e-business industry, providing companies with a secure, reliable facility from which to host their online operations in the Asia region.
Please visit our website at www.ivisionsglobal.com for further information.
Job Description
As a team member of the Infrastructure Team, you will focus primarily on the Service Support function, supporting a wide variety of IT services within IT Operations, Infrastructure, and IT Business Systems.
Responsibilities:
- Provides second-line investigation and diagnosis
- Resolves and closes incidents/service requests as per help desk procedures & allocated timelines
- Escalates unresolved incidents/service requests within agreed timescales
- Logs relevant incident/service request details per servicedesk procedures
- Communicates with client regarding incident progress
- Ensures tickets are updated at all times until issues are resolved
- Conducts hardware and software maintenance and support
Requirement:
- Knowledge in IT Degree/Diploma in Computer Science/Information Systems or equivalent
- Good Communication and Interpersonal skills
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
iVisions Global Private Limited - Designation:
IT Operations Assistant - Profession:
IT / Information Technology - Industry:
Computer and IT
Discuss this Job:
You can discuss this job on Clublance.com #career-jobs channel, or chat with other community members for free: