iZeno was founded in 2003 to provide enterprises with custom-built technology solutions to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specializing in digital transformation, application modernisation, DevOps, customer experience and hybrid cloud solutions.
With a team of 160+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients' existing IT frameworks.
With a leading presence in the region, headquartered in Singapore and operations in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.
Job summary:
- Provide information technology services and office administrative support to every level of employee at iZeno Singapore/Malaysia by performing the following duties.
Responsibilities:
- Support to provide technical support, advice, and assistance to local and remote end-users.
- Maintain proper logging and maintenance of help desk requests via ticketing system.
- Setup/configuration of new hardware, replacement, and third-party coordination of repairs and warranty support.
- Support for maintaining technology infrastructure. This includes but is not limited to:
- Infrastructure/Cloud Administration: Virtual Server Infrastructure, Patching, User Administration, Identity, DNS, DHCP, VPN, Anti-Virus and Endpoint Protection.
- Networking, Firewalls and Switches: Firewall Rules, VPN, VLAN.
- WiFi (Cisco Meraki) infrastructure.
- VoIP Phone System.
- Administration in most aspects of AWS, GCP and GWS: Mail, Drive, Meet and etc.
- Project coordinator for digital transformation initiatives and projects.
- Maintain and ensure compliance with all IT-MIS/ISO related policies and procedures.
- Maintain IT related Fixed Assets to support onboarding/ offboarding for local office.
- Maintain IT software/hardware (e.g. printer) /office admin (e.g. door access) contract and vendor list for local office.
- Mobile device security administration (via Cisco Meraki Systems Manager)
- Support office admin duties for safe office management
- Any other duties and responsibilities involved within the role as assigned from time to time.
Qualifications:
- Diploma in Computer Science/Engineering/Information Technology or equivalent preferred.
- Students pursuing tertiary educations are welcome to apply.
- Must be reliable and able to work independently.
- Proactive and resourceful when issues arise to solve problems.
What we have to offer
- An exciting job with latest technology
- Continuous training & development of soft and hard skills
- A competitive salary, inline with your profile
- A package of benefits including healthcare insurance
- An awesome team of colleagues & regular team building activities
- The ability to work with the world’s leading companies in technology and innovation
- An environment where we embrace openness, transparency and grab every opportunity to have fun, while always doing what is right for our customers and partners.
Related Job Searches:
- Company:
iZeno Pte Ltd - Designation:
IT Executive - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Toa Payoh