Company
Jaga-Me Pte Ltd
jaga-me.com
Designation
Customer Service Executive
Date Listed
28 Jun 2021
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Immediate Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Healthcare / Fitness / Sports
Location Name
one-north, Ayer Rajah Avenue, Singapore
Address
9 Ayer Rajah Ave, Singapore 138647
Map
Allowance / Remuneration
$12 hourly
Company Profile
Jaga-Me is a mobile health company with the mission of making quality healthcare accessible at home and work. Jaga-Me does so through a digital platform that facilitates the delivery of medical services, products, and information.
Job Description
Customer Service Executive (Part-time)
Job Description
- Handle customer inquiries in a professional manner.
- Provide accurate and timely information on Jaga-Me's services.
- Keep records of customer interactions, transactions, feedback, or complaints.
- Handle customer complaints via phone, email, or social media.
- Assist clients with setting up their accounts and booking our services.
- Assist with planning and coordinating allocation of cases to internal staff.
Requirements
- Ability to be composed, organized, and demonstrate professionalism under pressure.
- Independent and also a strong team player.
- Ability to multitask, such as toggle between different platforms or IT systems.
- Proficient in English and a second language is preferred.
- 5 days work week, including weekends and public holiday
- $10 - $12 per hour.
- Weekend and PH allowance will be provided.
This position is already closed and no longer available. You may like to view the other latest internships here.
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