About Us
The JetQuay CIP Terminal is an elite Airport terminal at Singapore Changi Airport which opened in September 2006. As the choice terminal for private jets.
JetQuay is equipped and furnished to serve up a comprehensive suite of top-notch VIP services, including dedicated airline check-in and immigration clearance, a well-appointed lounge to wine and dine, as well as a limousine service that escorts elite guests to and from their aircraft.
Our services are available to any passengers travelling on full-service carriers, on any class - arriving, departing or transiting through Terminals 1 to 4.
Location : Seletar Airport - Bombardier (0800am to 1700pm) / Changi Airport CIP Terminal
Job Scope ( Seletar )
·- Answering of phone calls, communicating messages between stakeholders and clients.
· - Booking of meeting rooms/lounge use, using in house booking system
· - Serving VIPs’ needs (Serve Drinks, refreshment etc)
- Facilities Check on the lounge for daily operations
- Data Entry
- Any ad-hoc duties required by management
Job Scope ( Changi CIP Terminal )
· Welcome members upon arrival and assist guests according to established standards and procedure.
· Be constantly alert on procedures and existing SOP with business partners
· Must have the team work spirit amongst colleagues of all levels so as to ensure all work flow can be executed diligently.
- Assist in baggage handling of up to 20kg.
- To handle all F&B aspects and any other items requested by guests.
- To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.
- Check out guests courteously and accurately
- Take ownership of problem, handle members’ complaints promptly according to established procedures and then report to superior for further follow up when necessary.
- Other ad-hoc duties required
JOB SPECIFICATIONS/REQUIREMENTS
- Able to work based on location shuffle between ( Changi and Seletar )
- Able to work on shift rotation, weekends and public holidays.
- Proficient in English, Chinese speaking preferred
- Pro-active, dynamic, dedicated and responsible.
- Courteous and hospitable attitude at all times when on duty to both internal and external customers.
- Proficient in Microsoft Teams and Excel
Related Job Searches:
- Company:
Jetquay CIP Terminal - Designation:
Receptionist - Profession:
Customer Service / Communications - Industry:
Aerospace - Location:
Seletar