It first began with the need to expand the capacity of Changi Airport’s Terminal 1 as well as its open-air carpark. This led to a strategic vision with the conception of Jewel as a gem of a destination, to augment Changi Airport’s position as a leading air hub globally and boost its appeal as a stopover destination for travellers.
The stunning result is a mixed-use development with gardens, attractions, retail, dining, a hotel and facilities to support airport operations. This integration of nature with engineering marvels housed under a striking glass and steel dome is poised to make headlines.
Attraction Sales & Operations
General Enquiries / Bookings of tickets & tours
• Handle Corporate & Travel Agent enquiries, quotations, and feedback.
• Process bulk purchase orders, refunds and revalidation of tickets and tours.
• Handle and coordinate request for familiarisation visits, filming and tours.
• Process filming/ photo-shoot permits and visit forms.
Sales and Marketing Campaign Support
• Support the team in executing sales and marketing campaigns to drive attraction ticket sales.
• Liaise with all relevant business units and stakeholders involved in ensuring the smooth execution of all marketing campaigns.
• Design marketing collateral for campaigns
Guest Experience
• Refresh guest experience initiatives, from ideation to sourcing and implementation
• Review current logistics tracking process and make recommendations for improvement
• Assist in formulating Jewel’s learning journey program for frontline hosts
• Assist in attractions edutainment programs • Basic photo editing and uploading of documents onto kiosk system
Other Duties
• Provide coordination and project management support for ad-hoc projects e.g. production of marketing collaterals.
• Responsible for consolidating statistical reports, manage the database and mailing list, prepare reports as well as assist in any other projects assigned
• Generate visual tools to engage management (infographic, presentation, charts etc.)
• Perform ad-hoc assigned duties as and when required
• Any other tasks as required to understand the processes
Skills/Knowledge Required
• Organised and meticulous, with the ability to multi-task
• Good attitude and a team player
• Good communication and writing skills
• Ability to work in a fast-paced and dynamic environment
• Proficiency in Mandarin would be advantageous to liaise with Mandarin speaking associates
• Proficiency with Microsoft Office tools
• Proficiency in Adobe Photoshop
Related Job Searches:
- Company:
Jewel Changi Airport Devt Pte Ltd - Designation:
Intern, Attraction Sales & Guest Experience - Profession:
Hospitality - Industry:
Real Estate - Location:
Changi