JR F&B Concepts Pte Ltd – Service Crew

We have immediate vacancies for the Service Crew position (full-time and part-time positions are available). 

Job Role & Responsibilities

• Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers.
• Handle table reservations.
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.
• To comply with grooming and appearance standards at all times.
• To prepare the F&B outlet for daily operations.
• Any other appropriate duties and responsibilities as assigned.

Working time

Full-time: 10.30am to 2.30pm; 5pm to 10pm

Part-time: 5pm to 10pm

Salary

Full-time: $1,600 to $1,900

Part-time: $8/hr