Kabushiki Kaisha TableCheck Singapore Branch – Customer Support Consultant

Company
Kabushiki Kaisha TableCheck Singapore Branch
tablecheck.com
Designation
Customer Support Consultant
Date Listed
17 Mar 2022
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, For At Least 2 Months
Profession
Hospitality
Industry
Hotel and Accommodation Services
Location Name
Fraser Street, Singapore
Address
Fraser St, Singapore
Map
Allowance / Remuneration
$2,800 - 5,500 monthly
Company Profile

TableCheck is a global platform built to help restaurants own their guest experience. We help restaurants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans. The #1 Choice for International Hotel & Michelin Restaurants.

Job Description

· Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and “System Live”.

· Project Management: Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting.

· Account Management: Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.

· Product Guru : Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.

· Team Player: Partner with Team Lead and Sales Representatives to support customers toward product adoption.

 

· 1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology

· Fresh Graduate Diploma or Degree in any field are welcome to apply.

· Outstanding written and oral communication skills

· Detail-oriented, strong critical thinking and problem-solving abilities

· Love to connect with people, love foods, love to travel.

· Positive & keen to learn attitude.

· Outstanding written and oral communication skills

· Detail-oriented, strong critical thinking and problem-solving abilities

· Love to connect with people, love foods, love to travel.

· Positive & keen to learn attitude.

.Visit for more detail : https://www.tablecheck.com/en/join/

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