About Kamelean (kamelean.com)
Powered by strong expertise and extensive experience in Internet and Search Marketing, Kamelean enablesbusinesses to reap the benefits and returns from effective digital marketing. We are a performance-driven agency that provides end-to-end Internet Marketing solution, from conceptualization to delivery.
Kamelean currently has operations in Singapore (20 staffs) with a proven track record in Marketing for business-to-consumer sectors. Kamelean has grown to become a full-suite digital marketing agency committed to working with clients throughout Asia Pacific and Europe.
-
! Resolve customer complaints via phone, email, chat, or social media.
-
! Greet customers warmly and ascertain problem or reason for
contacting us.
-
! Cancel or upgrade accounts.
-
! Assist with refunds
-
! Advise on company services.
-
! Answer questions about terms of sale.
-
! Act as the company gatekeeper.
-
! Utilize computer technology to handle high call volumes.
-
! Work with customer service manager to ensure proper customer
service is being delivered.
-
! Close out or open cases.
-
! Compile reports on overall customer satisfaction.
-
! Use templates and scripts.
-
! Handle changes in policies or renewals.
Related Job Searches:
- Company:
Kamelean - Designation:
Customer Service - Profession:
Others / General Work - Industry:
Others