Kent Ridge Clinic – Patient Service Associate / Clinic Assistant

Descriptions:

• Making sure of smooth and efficient operation of the clinic
• Front office duties including handling of phone calls, patient enquiries, registering patients, billing, scheduling appointments, coordinating laboratory and diagnostic referrals and other general administrative duties
• Assist doctors in minor procedure, eg. dressings, stitches, removal of abscess
• Venipuncture (willing to learn if no certificate)
• Covid Swabbing of Nasopharyngeal and Oropharyngeal (willing to learn if never swab before)
• Ensuring all documentation and medical records are accurate and up to date
• Maintaining inventory of medical supplies and equipment including regular stocktake
• Dispensing of medications
• Liaising with other healthcare teams and insurance companies
• Maintaining a clean and safe working environment at all times
• Any other duties and responsibilities as assigned

Requirements

• Positive and caring attitude towards patients
• Good team player
• Able to adapt well and work in a fast paced environment
• Excellent communication and interpersonal skills
• Responsible, takes initiative and willing to learn
• Committed to the company
• Candidates with no experience are welcome to apply, we will undergo on the job training
• Able to speak English and Chinese
• Malaysian workers are welcome