Klinify – Customer Success Intern

Company
Klinify
klinify.com
Designation
Customer Success Intern
Date Listed
06 Apr 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Healthcare / Fitness / Sports
Location Name
46 South Bridge Road, Kingly Building, #04-01
Allowance / Remuneration
$800 monthly
Company Profile
MAKE MORE DOCTORS & HOSPITALS HAPPY

Been to the doctor lately? Ever thought it odd that the experience is almost exactly the same as it was 20 years ago? Isn’t it a bit strange that in this world of iPads and always-on Internet you still have to wait 30 minutes to see the doctor, at which point (s)he’ll write down your notes on (heaven forbid) paper? And what if you’re referred from one doctor to another and they need to access your old records? In a world where you can watch and listen to any song ever recorded with just a couple clicks on a device that fits in your pocket, people shouldn't be dying because they were given medicine they were allergic to in the emergency room because the ER doctor didn’t have access to the patient’s medical records.
We have done the seemingly impossible, an application that doesn’t change the doctors' workflow yet manages their patient records electronically. We’re all about doctor user experience (yes it’s very different from normal user experience, trust us). We’re funded, loved by doctors and having a blast! Want to get in early on something really, really big?

This is your chance to be part of the medical case note revolution.

We have a kick-ass solution: Klinify helps doctors and hospitals go digital without changing their workflow.

Now we need help with spreading the word.


We are looking for a Customer success intern. You will be working with our Customer Success manager to support the company's customer success efforts. 

You will need to have:

Initiative; to kickstart ideas that have never been tried before.

Honesty; to be open and genuine about yourself, the team and the company as a whole.

Confidence; to be unfazed by the magnitude of impact we will be making in the industry.

Discipline; to work around regulations and work with multiple layers of security.

Persistence; to learn from mistakes and keep moving forward.

If this sounds like an exhilarating challenge for you, come work with us! 
Job Description

REQUIREMENTS

We are Looking for an individual with good English skills.  Said individual will have a variety of tasks up to and including:

 

  • Customer Relationship Management via speaking to existing customers (Doctors and Nurses)
  • Management of CRM tools
  • Creation of workflow specific guides for doctors and nurses
  • Working with a designer / web developer to create said systems and guides
  • Troubleshooting our application
  • Computer literacy
  • Ability to speak another language is a plus

BENEFITS

  • We’re located in the heart of town, which means…
  • We’re surrounded by restaurants that challenge your taste buds every day, and…
  • We’re a stone’s throw away from the best bars in town
  • Not to mention, a competitive salary (to fund any frivolous activities)
This position is already closed and no longer available.  You may like to view the other latest internships here.

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