ABOUT KLOOK
Founded in 2014, Klook is one of the world’s leading travel activities and services booking platforms. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods and must-eats, and unique experiences around the world on its website and award-winning app ('Best of 2015' & ‘Best of 2017’ by Google Play and Apple App Store). With Klook’s innovative technologies, travellers can book after arriving in their destinations and redeem the services by using QR codes or e-vouchers. Each day, Klook empowers countless travellers to indulge in their wanderlust and spontaneity through over 50,000 offerings in more than 200 destinations.
With a team of over 1,000 across 20 offices worldwide, Klook's services are available in eight languages, supporting 36 currencies. It has raised close to US$500 million investment from world-renowned investors including Softbank, Sequoia Capital, Matrix Partners, and Goldman Sachs. Get inspired by Klook at www.klook.com, the company blog or @Klook.
What you will do
- Provide remote and physical support and troubleshoot for MacOS, Windows OS, Apple iOS and Microsoft Office.
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
- Dealing with hardware and application support queries and issues reported
- Use diagnostic tools to troubleshoot problems associated with network connectivity.
- Responsible for tracking hardware and software inventory
- Familiarize end-users on basic software, hardware and peripheral device operation.
- Take ownership and responsibility of queries, issues and problems assigned to.
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
What you need
- Candidate must possess at least a Bachelor’s degree or Post Graduate in IT or Computer Science
- Fluent in English is a MUST, Mandarin is preferred but not required
- Young energetic with self-confident personality
- A start-up, roll-up-sleeves attitude
- No experience is required
Related Job Searches:
- Company:
Klook - Designation:
IT Intern - Profession:
IT / Information Technology - Industry:
Others