Kopi Date – Customer Success and Operations Internship

Our fellowship programme (part time/ full time) is designed to create invaluable early-stage start-up experiences and accelerated learnings for highly motivated individuals to get a head start in their career journey.

As a Conversationalist Specialist, you'll have the opportunity to be the face of the brand for new customers to conduct and innovate on creative and engaging on-boarding experiences with our new users.

This fellowship prepares for careers in Customer Success, HR, Psychology Research, Business Development and Marketing/ Growth.

Role & Learnings 

• Become a leading expert on human interactions

• Celebrate our user's individuality; help them tell their stories and love the brand

• Build longer term customer relationships to foster brand loyalty

• Identify and report issues with the customer experience

• Provide design and product input to the first time user experience

• Inform and influence our overall growth strategy

Preferred

• Communication: You can clearly explain complex topics in person and in writing.

• Empathy: You understand how your customers succeed by stepping into their shoes and showing that you care.

• Teacher: You enjoy sharing insight and knowledge. You are patient and thoughtful when you educate.

• Goal Oriented: You are excited for new challenges and work to achieve inspiring goals.

• Problem Solver: You are adept at spotting issues, and quickly suggest elegant solutions.

• Delight: You will brighten user's day!