Ku De Ta Sg Pte Ltd – Restaurant and Lounge Hostess

In Brief
The Guest Relations Agent welcomes and warmly greets guests on arrival. Manages the efficient and timely seating of our guests to a table that best serves their wishes.
DUTIES AND RESPONSIBILITIES:
 Warmly and graciously greets all guests upon arrival.
 When possible, opens the front door for guest(s) entering or leaving the restaurant.
 When immediate seating is limited, record guest’s names and number of people in party.
 Contacts guest when tables become available.
 Provides guests with estimated waiting time.
 Accommodates special seating requests for guests whenever possible.
 Seats guests based on guest preferences and balancing of customer flow in service stations.
Not to assign many tables to one section at the same time.
 Maintains crowd control (Especially when it rains).
 Inspects table for proper presentation and completeness.
 Relays messages to servers and bus-staffs as needed.
 Thanks guests as he/she leaves the club and invites them to return.
 Makes sure all menus are clean and tidy.
 Makes sure enough restaurant business card is available on daily basis.
 Any other tasks assigned.
JOB REQUIREMENTS:
 No previous restaurant experience required.
 Good communication skills to internal and external customers.
 MUST BE on the feet for most of the working hours.
 Be able to communicate clearly and effectively in the predominant language(s) of our guests.
 Must have exceptional grooming habits.