Link Hotel Singapore Pte Ltd – Room Attendant / Cleaner / Housekeeping

Position Summary: The Housekeeping Attendant plays a crucial role in maintaining cleanliness, hygiene, and overall tidiness in guest rooms and public areas of the hotel.

Key Responsibilities:

Room Maintenance:

· Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities.

· Ensure all surfaces, furniture, and fixtures are dusted and sanitized.

Public Areas:

· Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms.

· Vacuum, sweep, and mop floors as needed.

Stock Replenishment:

· Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms.

· Report any shortages or defects in supplies to the Housekeeping Supervisor.

Laundry Coverage:

· Cover laundry duty, including the meticulous collection and delivery of guest laundry.

· Conduct a thorough count of soiled linen and ensure the efficient distribution of freshly cleaned linen to uphold the highest standards of guest satisfaction.

Guest Interaction:

· Interact with guests in a courteous and professional manner when encountered.

· Respond promptly to guest requests for additional items or services.

Equipment Maintenance:

· Properly use and maintain housekeeping equipment, including vacuum cleaners and cleaning tools.

· Report any malfunctioning equipment to the maintenance department.

Defect Identification:

· Identify and report any defects, damages, or maintenance issues in guest rooms or public areas.

· Report any lost and found items to the Housekeeping Supervisor.

Security and Confidentiality:

· Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings.

· Respect guest privacy and confidentiality.

Safety Compliance:

· Follow safety procedures and guidelines to ensure a safe working environment.

· Report any safety hazards or concerns to the Housekeeping Supervisor.

Shift Reporting:

· Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues.

Team Collaboration:

· Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow.

Qualifications and Requirements:

· No experience required but previous experience in housekeeping or a similar role is advantageous.

· Physical fitness and stamina to perform manual tasks and stand for extended periods.

· Attention to detail and a strong work ethic.

· Ability to work independently and as part of a team.

· Excellent time management and organizational skills.

· Understanding of safety and hygiene standards.

· Good communication skills.

· Flexibility to work in shifts, including weekends and holidays.

· Able to start work immediately or short notice will be an advantage