Link Hotel Singapore Pte Ltd – Sales Manager / Senior Sales Manager

Position Summary: The Senior/Sales Manager is a key member of the hotel's sales and marketing team, responsible for generating business from corporate accounts and travel agents to achieve overall sales targets and objectives outlined in the Sales & Marketing Plan.

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities to drive revenue growth.
• Develop and maintain relationships with corporate clients, travel agencies, and other potential clients.

Sales Targets:

• Set and achieve sales targets as outlined in the Sales & Marketing Plan.
• Monitor market trends and competitor activities to identify opportunities and challenges.

Client Relationship Management:

• Build and maintain strong relationships with existing clients.
• Act as the main point of contact for client inquiries and concerns.

Proposal and Contract Negotiation:

• Prepare and present proposals to clients, showcasing the hotel's offerings.
• Negotiate contracts and terms with clients to secure business agreements.

Market Research:

• Conduct market research to understand customer needs, preferences, and industry trends.
• Provide regular feedback to the management team on market conditions and competitor activities.

Sales Presentations:

• Deliver effective sales presentations to potential clients, highlighting the hotel's unique selling points.
• Participate in trade shows, conferences, and industry events to promote the hotel.

Collaboration with Internal Departments:

• Coordinate with various internal departments, such as operations and reservations, to ensure seamless guest experiences.
• Collaborate with the marketing team to create promotional materials and campaigns.

Sales Reporting:

• Prepare and submit regular sales reports to the management team.
• Analyze sales performance and propose strategies for improvement.

Budget Management:

• Manage the sales budget effectively, ensuring that expenses are within approved limits.
• Provide input into the budgeting process based on market insights.

Team Leadership and Training:

• Lead and mentor junior members of the sales team.
• Conduct training sessions to enhance the skills and knowledge of the sales team.

Qualifications and Requirements:

• Diploma in Business, Marketing, or a related field.
• Minimum 2-4 years experience and above
• Proven experience in hotel sales, with a focus on corporate accounts.
• Strong understanding of the hospitality industry and market trends.
• Excellent communication and negotiation skills.
• Results-oriented with a track record of achieving and exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM software.