LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running preschools more manageable. LittleLives has been ranked the number 1 provider of “Software as a Service” (SaaS) by Association for Early Childhood Educators Singapore (AECES). With a clientele of more than 550 preschools in Singapore and nearly 100 in Malaysia using their services daily, LittleLives holds a wealth of IT know-how and experience, coupled with a spirit of innovativeness, in designing IT solutions to serve the operational needs of schools.
As a member of the LittleLives team, you will constantly learn new things and handle the requirements of your position, whether you're an Angel, Builder, Craftsman, Rainmaker or Storyteller. You can trust your team leads to provide honest feedback that is valuable to your personal and professional growth.
Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.'
The Customer Relations Specialist (Angel) Intern in LittleLives Inc has a very exciting role to play in supporting and maintaining client relations.
We're looking for someone who
- Has a friendly and patient personality
- Is eager to learn and master intricate systems
- Possesses an eye for detail
- Enjoys collaborating with others
- Has excellent communication skills
- Has strong internal motivation and will to succeed
What you will be doing
- As our frontline support staff, you will be equipped with product software knowledge, ready to answer the queries of our clients
- Manage users' happiness by providing personalised training and support
- Be a listening ear to our users and gather feedback from the ground to be relayed to the Developers Team (Builders) for product enhancements
- Suggest your own creative ideas on how to improve our product and services, and be in charge of the growth of your own projects
- Be part of the Angels' mission to spread love in preschools
Applicants from any course of study are welcome to apply!