Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.
Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets, and apply the skills of our employees in modernising key digital pillars; Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.
Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.
As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world;
Logicalis - A Great Place to Work
Position Description
Provide information technology services support to every level of employee at Logicalis Singapore by performing the following duties.
Responsibilities
- Support to provide technical support, advice, and assistance to local and remote end-users.
- Help Desk Ticketing System. Maintain proper logging and maintenance of help desk requests via ticketing system.
- End User Hardware Support. Setup/configuration of new hardware, repairs, and third-party coordination of repairs and warranty support.
- Network Administration. Support for maintaining technology infrastructure. This includes but is not limited to:
- Windows Server/Domain Administration: Virtual Server Infrastructure, Patching, User Administration, Active Directory, DNS, DHCP, VPN, Cyber Security and Endpoint Protection.
- Firewalls and Switches: Firewall Rules, VPN, VLAN.
- WiFi infrastructure.
- VoIP Phone System.
- Office 365 Administration: Administration in most aspects of O365: Email/Exchange, SharePoint, Teams, Security and Compliance, Azure Active Directory, Power BI, Power Apps, and etc.
- Project Co-ordination. Project co-orindator for digital transformation initiatives and projects.
- Maintain and ensure compliance with all IT Related policies and procedures.
- Maintain IT related Fixed Assets.
- Maintain IT software/hardware contract lists.
- Mobile device administration.
Requirements
- Diploma/Degree in Computer Science/Engineering/Information Technology or equivalent preferred.
- Must be reliable and able to work independently.
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- Company:
Logicalis Singapore Pte Ltd - Designation:
IT Intern - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Queenstown