LogicFlow Pte Ltd – System Support Executive

Company
LogicFlow Pte Ltd
logicflow.com.sg
Designation
System Support Executive
Date Listed
14 Oct 2015
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermFree/ProjPart/Temp
Job Period
Flexible Start - Flexible End
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$600 - 2,200 monthly
Company Profile
LogicFlow Pte Ltd is a technology consulting practice provides Point-of-Sales (POS) systems expertise and development. We provide enterprise-level infrastructure and services to emerging businesses in both retail and F&B industries.
Job Description
Responsibilities
  • Provide 1st and 2nd level support for users in Singapore
  • Day-to-day IT administration and creation of new user access on Windows log-in, corporate emails via MS Office, and the mapping of shared folders/printers
  • Perform routine server monitoring and ensure daily server logs are recorded
  • Monitor and remove virus, spyware, and other non-authorised software
  • Perform regular backup and maintenance of client’s network and hardware infrastructure
  • Provide remote support when necessary 
  • Provide day-to-day support to user’s queries and performance resolution issues on Point-of-Sales system
  • Facilitate and support end-users’ change management process, network administration, hardware/software installation
  • Provide advice to end-users on the maximization of technology efficiency, as well as reviewing and improving work processes
  • Responsible for the conceptualization, design, development, enhancement and operations of IT applications
  • Manage project vendors and ensure key deliverables are delivered timely by vendors
Requirements:
  • Diploma/NITEC in Computer Engineering/Information Technology related discipline
  • Minimum 2 years relevant experience in IT support with good fundamentals in desktop support
  • Good knowledge of LAN/WAN & Server management (Windows Server 2008/2012)
  • Candidates with keen interest in applications development and project management are encouraged to apply
  • Possess good communication and customer-service skills
  • Able to work independently and takes pride in own work
  • We welcome applicants keen on freelance/project or part-time basis
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