Lotte Travel Retail Singapore Pte Ltd – Store Operations – Admin Exec

ROLES & RESPONSIBILITES

• Application of Changi Airport visitor and seasonal pass for employees.
• Registration of QSM Training / Certification with SIRS and CAG for relevant Changi Orientation Programme date + Commercial QSM Training test for all employees
• Monitor and track renewal / cancellation / expiry of Airport Passes and Changi Orientation Programme date + Commercial QSM Training Certifications to ensure no disruptions to operations at all times.
• Application of commercial vehicle pass for loading bay access.
• Changi Airport Group (CAG) counting and sorting of vouchers for month end submission to CAG finance department.
• QSM incentive vouchers collection from CAG and disbursement to retail stores.
• Tracking of complaint and compliment cases and submit appeal on disqualified cases through CAG portal.
• Monthly staff strength submission of all retail stores to CAG portal before deadline.
• Monthly staff acknowledgement forms for QSM vouchers collection duly signed by staff upon receipt of vouchers.
• Stationery orders for all retail stores and airport office.
• Thermal roll orders for all retail stores.
• Miscellaneous non-stock procurements: safe, hardware, staff nametag, hangtag, shopping bags and packaging materials,
• Coordinate store manager weekend duty schedule and update operation movement chart.
• Laise with cleaning services management on contractual and any adhoc cleaning needed by retail stores and renewal of contracts.
• Others supporting duties as and when assigned or require

REQUIREMENTS

• At least 2 years Administrative experience
• Diploma in Business Admin or relevant discipline
• Pleasant personality
• Good Microsoft Office knowledge to support Managers in preparing reports and presentations
• Excellent written and verbal communication skills
• Excellent time management scheduling and planning
• Able to multi task, set priorities and work under tight schedule.
• Merticulous and attention to detail