Luckin Coffee 瑞幸咖啡 (NASDAQ: LK) is the pioneer of a technology-driven new retail model to provide coffee and other products of high quality, high affordability, and high convenience to our customers. Our mission is to be part of everyone’s everyday life, starting with coffee.
Our online-offline model is built upon our mobile and store networks. Our mobile app and presence on other third-party platforms cover the entire customer purchase process, offering our customers a 100% cashier-less environment. This enhances our customer experience, improves our operating efficiency, and allows us to stay connected with our customers and engage with them anytime, anywhere. Our store network is comprised of pick-up stores, relax stores, and delivery kitchens, which enable us to maximize convenience for our customers, improve our brand recognition, and achieve broader delivery coverage.
Technology is at the core of our business. Our technology covers every aspect of our business, from customer engagement and storefront operations to supply chain management. We leverage our big data analytics and AI to analyze the huge volume of data generated from our operations and continuously improve our systems. Our focus on technologies has enabled us to efficiently optimize the customer experience and grow rapidly while maintaining quality control.
*5 Days Ww* Barista (Full Time)
This position contributes to LUCKIN COFFEE success by providing legendary customer service to all customers. This job creates the Excellence Consumer Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with LUCKIN COFFEE guiding principles.
Summary of Key Responsibilities:
- Essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of LUCKIN COFFEE.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows LUCKIN COFFEE operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains regular and punctual attendance
Requirements:
- No previous experience required.
- Training will be provided.
- Can commit for the long-term
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays
- Able to work in a fast pace working environment
Benefits:
- 5 day work week, 44hour per week
- Overseas Training Opportunities
- Annual leave and others (medical, hospitalization, child/family care leave)
- Medical benefits
- Retail incentives and other long-term rewards
- Partner discounts
- Career progression pathways available
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- Company:
Luckin Coffee Singapore Pte Ltd - Designation:
Barista - Profession:
Food Services / F&B - Industry:
Food Services / F&B