Mamabox Corporation Pte Ltd – eCommerce Intern

As an eCommerce intern you will have the opportunity to gain valuable hands-on experience in South East Asia online retail. You will work closely with teams to support various aspects of our digital sales and marketing efforts. This internship will provide you with exposure to multiple facets of eCommerce operations, including website management, online merchandising, user experience, customer experience, data analysis, and more. You will collaborate with cross-functional teams to optimize our online presence, drive traffic, and enhance the overall online shopping experience for our customers.

1) E-commerce

* Responsible for customer service & orders management

* Assist in creating and updating website and marketplace content

* Plan and execute promotion mechanics, campaigns and partnerships consistently and regularly

* Analyze website & marketplaces sales data to generate insights and recommendations for improvement.

* Conduct regular competitor analysis and market research to identify trends and opportunities for growth

* Any other duties assigned by the manager

2) Campaigns - SEA market 

* Support the creation and execution of online marketing campaigns, including campaign nomination, banner uploading and affiliate marketing

* Coordinate and execute marketing collaterals and assets

* Support to set up promo codes, loyalty rewards in the e-commerce backend

* Collaborate with key stakeholders in Singapore and Vietnam to deliver project outcomes

* Any other duties assigned by the manager

Qualifications

Currently pursuing a degree in Business, Marketing, E-commerce, or a related field

Basic understanding of e-commerce platforms and online marketplaces

Excellent verbal and written communication skills

Strong attention to detail and organizational skills

Ability to work independently and in a team environment

Proficiency in Microsoft Office Suite, especially Excel

Full time Internship, at least 6 months commitment

Previous experience in e-commerce or digital marketing is a plus

Undergraduates/graduate students, and career switchers are both welcome to apply