Watsons, with over 8,000 stores and 1,500 pharmacies in 16 Asian, European and Middle East markets, Watsons is named as the No.1 Personal Care and Beauty retailer in Asia*
We are here to help our customers look good, do good and feel great, every day – by providing a market-leading variety of brands and products, plus personalised advice and counselling in health, beauty and personal care.
Watsons is part of the AS Watson Group, the world’s largest international health and beauty retailer operating over 16,800 stores under 12 retail brands in 30 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
Retail Operations Staff & GNC Products Advisor - Internship / Full Time
POSITION: Retail Operations Staff & GNC Products Advisor
LOCATION: Various outlets within island (The outline will be assigned after interview)
RETAIL OPERATIONS STAFF & GNC ADVISOR:
GNC Products Advisor Duties:
- Drive Sales: Engage with customers to promote and sell GNC health and wellness products, aiming to exceed sales targets.
- Customer Engagement: Attend to customers' enquiries, providing expert advice on GNC products to enhance satisfaction and loyalty.
- Product Knowledge: Stay updated with the latest GNC products and supplements to effectively assist and persuade customers.
- Merchandising and Display: Manage in-store merchandising and displays for GNC products to attract and engage customers.
- Stock Management: Participate in routine stock takes to minimise shrinkage, ensure stock accuracy, and identify high-demand GNC products.
- Housekeeping: Maintain counter cleanliness and hygiene for an inviting shopping environment.
- Operational Duties:
- Assist in preparing for store promotion set up and layout during weekly / monthly promotion changeover
- Check that all goods charged to the store are received in good conditions
- Check all invoices carefully to ensure that quantity, retail pricing and product coding are correct
- Maintaining of stock level in relations to sales and stocks loss
- Perform cashiering duties and plus/up selling on selected products
- Assist in ensuring operations runs smoothly at the store, training, and guidance of new and/or non-management personnel.
- Perform any other duties as assigned by Management.
REQUIREMENTS:
- Currently be final semester and studying in business, marketing, retail or other related fields.
- Willing to undertake minimum 6 Months Industrial Training Program.
- Sales-driven oriented and be able to achieve the sales KPI.
- Strong interpersonal and communication skills focused on customer service excellence.
- Ability to work in a fast-paced environment with a proactive sales approach.
- Basic knowledge of health and wellness products and the ability to convey this convincingly to customers is an advantage.
- High level of enthusiasm, energy, and drive to achieve and surpass sales targets.
- Experience as a promoter, with prior experience in promoting health products being an advantage.
- Willing to undertake weekend and public holiday shifts.
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Masters Career Consultancy Pte Ltd - Designation:
Retail Operations Staff & GNC Products Advisor - Profession:
Healthcare / Pharmaceutical / Sports - Industry:
Retail / eCommerce