MCC Singapore – Customer Service Offier (Real Estate)

Company
MCC Singapore
mccsingapore.com.sg
Designation
Customer Service Offier (Real Estate)
Date Listed
07 Sep 2020
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Immediate Start, For At Least 2 Months
Profession
Customer Service / Communications
Industry
Real Estate
Location Name
Queenstown, Singapore
Address
Queenstown, Singapore
Map
Allowance / Remuneration
$1,250 - 1,400 monthly
Company Profile

Incorporated in 2010, MCC Land (Singapore) Limited has been actively involved in Singapore’s real estate scene and achieved good results. It has developed five development projects, co-developed two development projects and managed five development projects. The company has been ranked Singapore’s top 10 real estate developers for three consecutive years and won the “Asia’s Top Influential Brands” award.

China Jingye Engineering Corporation Limited (Singapore Branch) is a registered contractor with the Building and Construction Authority of Singapore (BCA) and the only State-owned enterprise in Singapore to obtain the highest A1 grade in both General Building (CW01) and Civil Engineering (CW02) categories. The company is influential in Singapore with excellent performance in both public and private construction sectors. The company is the main contractor for Singapore’s iconic landmark projects - Universal Studios Singapore and Maritime Experiential Museum, Resorts World, Sentosa.

China Jingye Construction Engineering (Singapore) Private Limited has extensive experience in private civil engineering sector. As the general main contractor for MCC Land, it is responsible for most of its property development projects. The company has been part of MCC Singapore since its inception in 1996. It has accumulated comprehensive engineering performance and experiences in turnkey, specialised contracting, supply and subcontracting works.

Established in 2012 as MCC Singapore’s gateway to Southeast Asia, MCC Bina Sdn Bhd undertakes large-scale projects in Malaysia.

In recent years, MCC Singapore has expanded its business to countries like Malaysia, Indonesia and India, cementing MCC Group’s foothold in South East Asia.

Job Description
  • Manage large amounts of incoming calls

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling maintenance issue

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

This position is already closed and no longer available.  You may like to view the other latest internships here.

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