Medlink Healthcare Group Pte Ltd – Training Coordinator (Intern)

Company
Medlink Healthcare Group Pte Ltd
mhg.sg
Designation
Training Coordinator (Intern)
Date Listed
22 Aug 2024
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Healthcare / Fitness / Sports
Location Name
30 Sam Leong Road, Singapore
Address
30 Sam Leong Rd, Singapore 207920
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

Medlink Healthcare Group (MHG) Pte Ltd was established in 2017 as Medlink Services Pte Ltd, providing Training Services. It has since expanded to include Emergency and Non-Emergency Patient Transport, Ambulance Services, Industrial Emergency Coverage, Event Coverage, and Medical Supplies. MHG aims to improve the Healthcare Industry and society by providing quality services at affordable prices.

At MHG, we believe that a company’s greatest asset is its people, and we are dedicated to creating an environment where both the organization and its employees can grow and succeed together.

Job Description

The Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall be detail-oriented, customer-focused, and adept at multitasking.

You shall be trained to undertake the duties and responsibilities below:

Customer Service:

  • Respond to incoming phone calls promptly, addressing inquiries and providing information about courses and services.
  • Handle email inquiries efficiently, offering accurate information and solutions to potential and current students.

Course Administration: 

  • Process student enrolments into courses accurately, ensuring all necessary details are captured.
  • Send course confirmation details to students, ensuring they have all necessary information.
  • Distribute eLearning resources and materials to enrolled students.
  • Input student and course details into tracking lists accurately for record-keeping and reporting purposes.
  • Follow up on rescheduling requests and manage medical certificates (MC) for students unable to attend courses.
  • Update trainers with course details, ensuring they have all necessary information for their sessions. 
  • Accurately create and update course details in the system, ensuring all information is current and correct.
  • Work with course agents on student registrations and related inquiries.
  • Issue and send course completion certificates to students.

Payment Coordination: 

  • Issue invoices and provide guidance on SkillsFuture credit claims to students, ensuring timely collection of fees.
  • Collaborate with the finance department to ensure all payments are processed and recorded accurately.

Team Collaboration: 

  • Work with team members on handling corporate inquiries and providing comprehensive service to corporate clients.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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